Payment Policy

Cards, currency and the final total

Prices in this store are displayed in USD. Credit and debit card payments are accepted through checkout. Review the payment choices available for your transaction and the final total, including any applicable tax and shipping charge, before authorizing payment. Your card issuer may apply its own currency-conversion charges if your account uses another currency.

Authorization and order preparation

A successful payment authorization is required before normal processing begins. Preparation ordinarily takes 1–2 business days after that authorization. Dispatch and the estimated 4–6 business days of subsequent transit are described in the Shipping Policy.

Checkout or your issuer may request additional verification. An authorization hold can appear on a statement before a transaction is settled, and a failed or cancelled attempt may leave a temporary hold until the issuer releases it.

If a payment will not go through

Check that the billing details match the issuer's records and that the selected card can be used for the transaction. Avoid repeatedly submitting the same payment if its status is unclear. The issuer can explain declines, verification requests and release timing for pending holds; our store does not control those decisions.

Payment information and assistance

Enter card details only in checkout. Do not send us a full card number, security code, password or one-time verification code. For help locating an order or understanding its recorded payment status, use Contact Us with the order number and checkout email.

Approved refunds

We process and initiate an approved refund to the original payment method within 10 days after approval. The card issuer or bank may then take additional time to credit the account. Return and exchange eligibility is set out in the Refund Policy; an authorization release and a refund are different stages of payment handling.